Manage billing, invoices and cancelling

Owners manage billing from the Billing page. Choose a plan starts a subscription, and Manage billing opens the billing portal, where you switch between monthly and annual, update your card, download invoices and cancel.

Choose a plan

1. Open Billing and choose Choose a plan, or open the plan page.
2. Pick Monthly or Annual with the switch.
3. Choose Choose monthly or Choose annual.
4. Pay with your card on the checkout page.
5. Back in Wavefront, Billing confirms: “You’re on the Wavefront plan.”

Your first month’s credits arrive when the payment goes through. Billing is per workspace: each workspace has its own plan and credits. Only owners can choose or change the plan.

Switch between monthly and annual

Open Billing, choose Manage billing, and change the plan in the portal, or use Change plan on Billing.

• Monthly to annual applies at once. A month already credited gets only the difference, so you’re never credited twice for the same month.
• Annual to monthly takes effect at the end of the paid year.

Update your card and get invoices

Choose Manage billing to open the billing portal. There you can:

• update the card on file;
• see and download invoices and receipts;
• change or cancel the plan.

The portal is available once a workspace has had a plan.

If a payment fails

If a renewal payment doesn’t go through, Billing shows Your last payment didn’t go through. Update your card in Manage billing.

• For 7 days, everything keeps working, autopilot included.
• After that, autopilot pauses until the payment is collected. You can still draft by hand while credits last.

Cancel the plan

1. Open Billing and choose Manage billing.
2. Cancel the plan in the portal.
3. The cancellation takes effect at the end of the current period. Until then, Billing says “Your plan ends on” that date, and everything keeps working.

When the plan ends:

• Your documents, strategies, drafts and published posts all stay in the workspace. Published pages stay live at their destinations.
• Drafting, the strategist, autopilot, the REST API and the MCP server stop until an owner chooses a plan again. Billing says “Choose the plan to keep drafting.”
• Credits left in the workspace can’t be used while it has no plan.

To come back, an owner chooses a plan again from Billing.

Who can do what

Action	Owner	Editor	Viewer
See the plan, credits and history	Yes	Yes	Yes
Choose, change or cancel the plan	Yes, in the web app	No	No
Buy credit packs	Yes, in the web app	No	No
Open the billing portal	Yes, in the web app	No	No

Agents and API keys can read the balance and usage, but buying and plan changes stay in the web app.

Prices

The plan is $99 a month or $990 a year. Packs are 500 credits for $25, 1,500 for $59 and 4,000 for $139. See the pricing page and the terms.

If something goes wrong

• You don’t see Choose a plan or Manage billing. Only owners do. Ask an owner of the workspace.
• Checkout was cancelled; nothing was charged. Try again from Billing.
• A charge you don’t recognize. Write to support@adwave.com with the invoice date.
• You want to delete the workspace as well as cancel. See your data and deleting a workspace.